America Online will now be a freebie for consumers…
By giving away many features to high-speed customers, company hopes to trade the revenue it now receives for services for a significantly larger audience, which will in turn allow it to sell a lot more advertising at much higher rates.
As part of the audience push, company also said it has been reserving email addresses for customers who have defected over the last two years and will now give those addresses back to them.
I say bump reserving the damn e-mail addresses, give me a refund for all the freaking YEARS I’ve been a paying customer, only to find it’s now going to be a free service. I’ve been a member since 1993 (!!!) and never once left, even though I have free accounts elsewhere, as well as my own website (which provides me with three hundred e-mail addresses).
I want some reparations, if you know what I mean. I’m glad it’s going to be free for high-speed customers, but what about all the money I’ve sunk into their overly-uptight subscription service because I thought it would be too troublesome to reprogram the legions of people who already knew my AOL address to another e-mail address.
This is some damn bullshit.